COVID-19 Opening Update From MOVE Pain Care

Hello All,

Tricia and Monica hope you are doing well and keeping safe during this stressful time. At this point, the clinic is still not open, but there have been recent developments that will allow us to safely start the re-opening process.

Developments since May 27, 2020

  1. The Ontario Ministry of Health updated Directive #2 for Health Care Providers (Regulated Professions), which outlines protocols for the gradual restart of deferred services to be applied in conjunction with governance from the relevant regulatory colleges.
  2. The Ontario Government extended the State of Emergency through to June 9, and though some clinics may open prior to that date the State of Emergency technically still includes regulated professionals so this appears to be a legal gray area.

MOVE Pain Care is using the extended State of Emergency time to prepare for a safe opening on or around June 9, 2020.

Regulatory Colleges

The regulatory colleges relevant to MOVE Pain Care are the College of Physiotherapists of Ontario and the College of Massage Therapists of Ontario.

Osteopathy is not included in this phase of opening because it is not yet a regulated profession. The relevant association for osteopathy is the Ontario Association of Osteopathic Manual Practitioners.

We encourage you to visit those sites if you need further information on the protocol requirements for reopening and for practice during this time.


You will be informed when the clinic opens. Initially, a restricted schedule will be in place and patients and clients who meet essential care needs will be prioritized. Essential care means a client’s overall health or function would considerably decline if treatment were not provided (i.e. lead to hospitalization or other serious health consequences).

Along with the personal protective equipment (PPE) practitioners must wear, the protocols also require you to wear a mask during treatment in accordance with the Ontario Ministry of Health’s recommendation to wear masks whenever physical distancing is not possible. Please bring your own clean disposable or reusable mask, as supply levels may not allow masks to be offered for treatment purposes.

We will provide you with the necessary information for a safe and effective treatment experience in the coming week.

In the meantime, if you have pain or symptoms that you are unsure of please don’t hesitate to call either Tricia @ 647-285-4315 or Monica @ 647-981-6871. Tricia is offering telehealth services if a physical visit cannot be arranged.

We will keep you updated, but if you have any questions or concerns, please e-mail or call.


Monica Noy and Tricia Twogood